M&M Collective offers free standard shipping on electric wheelchairs to most serviced residential and business addresses within Australia.
Due to the size, weight, battery classification and specialist freight requirements of electric wheelchairs, free shipping does not automatically apply to every Australian destination.
Additional Freight Charges
Additional freight charges may apply to:
- Remote and very remote areas
- Offshore islands and island communities
- Locations requiring sea, barge or specialist freight
- Limited-access destinations
- Destinations not serviced by our nominated freight carrier at standard rates
- Locations attracting remote-area, regional, dangerous-goods, oversized or other carrier surcharges
If an additional freight charge applies to your delivery address, M&M Collective will contact you with a freight quote before your order is dispatched.
Your order will not be dispatched until you have accepted any applicable additional freight charge.
Delivery Addresses
Electric wheelchairs cannot be delivered to:
- PO Boxes
- Parcel Lockers
- Other non-physical delivery addresses
Customers must provide a valid residential or business street address.
Remote and Non-Standard Areas
We may need to manually review delivery arrangements for destinations including:
- Remote or very remote Northern Territory
- Remote or very remote Western Australia
- Remote Far North Queensland and Cape York
- Remote South Australia
- Offshore islands or communities requiring sea or barge freight
- Any destination identified by our freight carrier as an out-of-delivery-area, remote-area, limited-service or surcharge destination
We do not use a permanent Australia-wide postcode blacklist because freight carrier service areas and surcharges can change.
Tasmania
Tasmania is not excluded from free standard shipping as a whole. However, delivery availability and battery transport requirements must be confirmed with the relevant supplier or freight carrier.
Free shipping will only apply where standard delivery is available at an acceptable freight rate.
Electric Wheelchair Batteries
Electric wheelchair batteries may be subject to dangerous-goods transportation requirements depending on the battery chemistry, capacity and method of packaging.
Shipping arrangements are therefore based on the exact battery specifications of each wheelchair and the requirements of the freight carrier being used.
Delivery Information
FREE STANDARD SHIPPING*
Available to most serviced Australian addresses.
Remote, very remote, offshore and limited-access destinations may incur an additional freight charge. If this applies to your address, we will contact you before dispatch. Physical street address required. PO Boxes and Parcel Lockers are not accepted for electric wheelchair deliveries.
Contact
If you are unsure whether your address is eligible for free standard shipping, please contact M&M Collective before placing your order so that we can confirm the available delivery options.